Careers

Solace UK welcomes you to apply for the following position(s):

  1. Operations Manager (Job Description immediately below)
  2. Events and Fundraising Manager (please scroll to the bottom of the page for the Job Description)

Role: Operations Manager
Start Date: 1st December 2019
Application closing date: 20thNovember 2019

Interviews: From week of 25th November 2019 in London

To apply, please read the job description and send your covering letter and CV to info@solaceuk.org by the closing date.

We regret we are unable to respond to each application. You will hear from us if you have been shortlisted for an interview.

JOB DESCRIPTION: Operations Manager (JD07)

Official Job title: Operations Manager

Department: Operations

Responsible to: CEO, Board of Trustees of Solace

Responsible for / Purpose of Role: Strategic delivery of the charity’s objectives and goals through working closely with the CEO and Board of Trustees. Responsible for managing an effective and smooth operation of the charity’s operations.

Responsibilities

  • Overseeing the operations of Solace
  • Implementation and management of Staff to ensure delivery of projects and services in line with the charity’s budget/outcomes
  • Delivery of the charity’s goals and objectives
  • Working with the CEO and Board of Trustees
  • Long term and short term strategic planning
  • Planning, budgeting, management and reporting

Requirements

  • Manage staff to ensure effective performance of the charity.
  • Display leadership skills by way of initative and support to staff to ensure effective team work.
  • Responsible for recruitment and evaluation of staff through planning, monitoring, appraisals of staff
  • Management of staff leave, absence and sickness
  • Training development of staff
  • Manage investigations, disciplinary and grievance matters in conjunction with the Board of Trustees.
  • Maintain and update policies and procedures to ensure the smooth management of the charity and its staff.
  • Responsible and accountable for the collection and analysis of performance data.
  • Responsible for organising and chairing any staff meetings.
  • Oversees the charity’s volunteer program, training and procedures.
  • Report to the Board of Trustees regularly on the charity’s performance.
  • Manage relations with external contractors to ensure effective delivery of IT, Finance, Marketing and professional services.
  • Manage all departments, projects, administrative activities and functions; initiating, coordinating, and implementing systems, policies and procedures, ensuring maximum efficiency.
  • Develop the charity’s strategic plan with the Board of Trustees and CEO by developing work plans with staff and volunteers.
  • Review and improve existing procedures and systems for the effective management of the charity.
  • Responsible for the proper auditing and reporting of all programs, campaigns and projects and for ensuring accurate and up to date records are maintained of work undertaken.
  • Responsible for maintaining and developing systems of monitoring that can capture and analyse performance data to track progress of projects and services.
  • Responsible for developing and delivering the fundraising strategy with the Events and Fundraising Manager, overseeing all fundraising activity and functions, campaign generation and execution, ensuring maximum efficiency.
  • Identify partners and opportunities for grants and creating proposals and business plans to secure public and private funding.
  • Ensure the effective management and growth of the charity’s volunteer structure to deliver fundraising campaigns and beneficiary services.
  • Develop and implement the charity’s Marketing and Communications strategy, in conjunction with the Marketing Coordinator.
  • Oversee the development, delivery and evaluation of beneficiary services for revert sisters in conjunction with the Support Worker Manager.
  • Monthly reporting to CEO and Trustees on the financial accounts of the charity.
  • Liaise with the CEO in the overseeing and management of international branches of Solace.
  • Assist in actively promoting the services of the charity through appropriate channels and platforms; upholding and promoting the charity’s values and ethos.
  • Represent Solace at conferences, seminars and relevant events.
  • Share responsibility for effective communication to stakeholders, donors, partner organisations, media, and external audiences.
  • Build and cultivate relations, in conjunction with the board, with stakeholders and partners, on a regional and national level, to further the goals of the charity.
  • Seek out and participate in forums which are relevant to the work and goals of the charity when required.
  • Remain up to date on opportunities that may arise as relevant to the charity – including networking and knowledge-sharing.

Person Specification

  • A minimum of 3 years’ experience of Staff, Volunteer and Operational Management with experience of effective management of a team
  • Proven record of project management with a minimum of 3 years experience
  • Proven record of accomplishment of income generation, business development and/or fundraising management with a minimum of 3 years experience
  • Working within the charity sector, with Muslim communities and organisations
  • Outstanding project manager
  • Excellent organisational skills, experienced in managing multiple priorities, with the ability to work to tight deadlines.
  • Flexible in a multi-task environment and adaptable to changing priorities.
  • Ability to apply good judgment in decision making
  • Excellent presentation and persuasion skills, both spoken and written
  • Computer literate including Word, Excel, GoogleDocs, PowerPoint, Website management
  • Ability to work independently and on their own initiative, with a high level of efficiency and organisation and with minimal supervision
  • Highly self-motivated and committed, with an ability to motivate others
  • Excellent inter-personal skills
  • Strategic thinker and creative, with the ability to spot opportunities; strong analytical skills a must
  • Confident and dynamic, with the ability to motivate people
  • A proactive networker, with excellent relationship-building and negotiation skills
  • Professional, friendly and approachable manner
  • Knowledge and interest in the work surrounding revert sisters and their needs.
  • Willingness to do own administrative tasks
  • Willingness and ability to travel within the UK, and undertake out of office hours, including at evenings and weekends, where necessary
  • Passionate and committed to the values, mission and ethos of Solace
  • Broad knowledge, empathy and understanding of Islamic principles
  • Committed to continuous professional development and willing to undertake further skills training as appropriate
  • Ability to work independently from home. This involves the absolute ability to work around the hours of the core members of staff at Solace, thus the candidate must be extremely flexible in fitting their hours around other staff members.
  • Previous experience of working in an Islamic and / or charitable organisation.

 

Commitment

The applicant will be expected to work between 15 and 25 hours per week remotely. These hours are likely to increase.

Wages are dependent upon experience and will be discussed during the interview. 

As per our GOR statement and as detailed in our Equal Opportunities Policy (EOP01) this role is subject to genuine occupational requirements. The requirement is that of a Muslim woman who clearly demonstrates a commitment to following all the normative Islamic practices which include but aren’t limited to morals, manners, etiquettes, dress and worship.

Prepared by: Board of Trustees

Latest Revision: November 2019

____________________________________________________________________________

Role: Events and Fundraising Manager
Start Date: 1st December 2019
Application closing date: 20thNovember 2019

To apply, please read the job description and send your covering letter and CV to info@solaceuk.org by the closing date. We regret we are unable to respond to each application. You will hear from us if you have been shortlisted for an interview.

JOB DESCRIPTION: Events and Fundraising Manager (JD06)

Official Job title: Events and Fundraising Manager

Department: Events and Fundraising

Responsible to: CEO, Board of Trustees of Solace

Responsible for: Overseeing and managing the Events and Fundraising Department

Purpose of role: To ensure events strategies are executed effectively in line with fundraising and charitable objectives.

Responsibilities

  • Overseeing the operations of the Events and Fundraising Department
  • Working with the CEO and Core team in executing events
  • Long term and short term events planning
  • Planning, budgeting, managing and executing events
  • Managing a team of events volunteers
  • Organising and arranging smaller trips for service users
  • Reporting back to the CEO by attending regular telephone meetings

Requirements

  • A minimum of two up to five years of experience in event management and fundraising
  • Confident user of Word/Excel/Email and Google Docs
  • Strong analytical skills a must
  • Highly organised and can use initiative and multi task well
  • Ability to adhere to deadlines
  • Able to commit to the variable hours during busy periods. Must be able to manage pressure of the work load.
  • Able to communicate effectively verbally, in writing and electronically
  • Able to produce written reports and budgets as required
  • Proactive attitude
  • Excellent eye for detail
  • Ability to work independently as well as in a team
  • Able to manage a large team effectively
  • Proactive attitude
  • Excellent project management skills
  • Excellent English skills, both written and oral
  • Passionate about the mission of Solace and motivated to contribute towards the objectives of the organisation.
  • Extremely good organisational skills as will need to keep on top of more than five tasks at a time and managing a multiple task load.
  • Ability to work independently from home. This involves the absolute ability to work around the hours of the core members of staff at Solace, thus the candidate must be extremely flexible in fitting their hours around other staff members.
  • Previous experience of working in an Islamic and / or charitable organisation.

 

Commitment

The 3 months before and 1 month during Ramadanare the busiest times for this role where hours can range from 15 – 20 hours a week. This involves working towards mosque collections, business zakat donations, a fundraising iftar event, a sponsorship type event, putting together of Eid gifts, an Eid day picnic event and helping the CEO with any work for fundraising campaigns as required.

October – December is also a very busy time of the year due to our large Annual Conference and Expo event that is held usually first weekend in January. The hours can range between 10 – 20 hours a week.

Remainder 5 months of the year, there are a couple of smaller trips organised for revert sisters but it is generally quieter with around 3 hours per week.

Wages are dependent upon experience and will be discussed during the interview. 

As per our GOR statement and as detailed in our Equal Opportunities Policy (EOP01) this role is subject to genuine occupational requirements. The requirement is that of a Muslim woman who clearly demonstrates a commitment to following all the normative Islamic practices which include but aren’t limited to morals, manners, etiquettes, dress and worship.

Prepared by: Board of Trustees

Latest Revision: November 2019

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