Careers

Join The Team

In 2010, Solace began as an idea by its current CEO, Aliyah Umm Raiyaan. Aliyah and a group of women who were concerned about the difficulties revert women were facing, both in the short and long term, and their variety of needs, worked on that idea until Solace was established.

We are a collective of women devoted to serving women. If you share our commitment and would like to be a part of our team, consider applying for the vacancies listed below or explore opportunities to volunteer. Your dedication can make a significant impact on the lives of revert women in need.

Vacancies at Solace

Volunteer Coordinator

Department: Support Services

Responsible to: Operations Director

Responsible for: Oversee and Manage Solace UK’s Volunteer Programme

Purpose of role: Manage recruitment of volunteers – identifying key competencies, reviewing applications, undertaking interviews.

Main tasks

  • Facilitate volunteer induction process and ongoing training and development.
  • Assess knowledge, skills and capabilities of volunteers and assign to the appropriate department/support service.
  • Implement, monitor, and review all data collection and administrative processes relating to the volunteer programme.
  • Monitor and supervise all volunteers – ensuring adherence to policies and procedures and responding effectively to capability issues.
  • Robust case management – ensuring volunteers maintain comprehensive and relevant records of support provision, conducting regular quality assurance reviews and audits.
  • Facilitate regular team meetings, ensuring all volunteers attend, in order to share knowledge/skills, support personal and professional development and effective communication.
  • Manage and maintain effective engagement with volunteers during and after project completion.
  • Undertake regular evaluations of volunteer programme and volunteer service provision.
  • Liaise regularly with Operations and Branch Managers regarding project planning, monitoring, and review.
  • Liaise regularly with Marketing/Fundraising Manager regarding upcoming projects and events.
  • Respond appropriately to safeguarding concerns and follow relevant procedures.
  • Understanding of and adherence to all Solace UK policies and procedures.
  • Actively take part in appraisal and supervision processes.
  • Contribute to strategic growth and development of Solace UK by gaining working knowledge of service provision, understanding yearly operational plan, and contributing to and implementing departmental plan as appropriate.
  • Undertake any other responsibilities as identified by Operations Manager and CEO.

Person Specifications (Essential)

  • HR experience – specifically in recruitment/training.
  • Understanding Safer Recruitment practices.
  • Experience of managing and supervising staff and/or volunteers.
  • Experience of coordinating projects that deliver positive outcomes for marginalised communities, women, and families.
  • Experience of working in services that support adults at risk with multiple, complex needs.
  • Experience of working with internal and external stakeholders to ensure effective service provision.
  • Experience of working collaboratively to support teams across various departments.
  • Demonstrable understanding of safeguarding, risk management, confidentiality, and compliance.
  • Experience of facilitating training – excellent interpersonal and presentation skills, able to analyse and evaluate learning and development needs and deliver/source suitable volunteer training.
  • Effective communication skills – written and verbal, able to demonstrate active listening.
  • Experience and understanding of monitoring and evaluation and quality assurance processes.
  • Excellent IT skills – experience of maintaining records and data input systems.
  • Able to organise tasks, prioritise caseloads and work responsively – using initiative to overcome challenges.
  • Able to demonstrate empathy and professionalism when working with challenging service users/areas of service provision.
  • Able to work flexibly to meet the needs of the service – including working outside of regular business hours and travelling to various UK cities.
  • Able to identify own training and development needs.
  • Commitment to the aims and ethos of Solace UK with the vision and motivation to support the achievement of our strategic goals
  • Muslim woman who clearly demonstrates a commitment to following all the normative Islamic practices, which include, but aren’t limited to morals; manners; etiquette; dress; and worship. *

Person Specifications (Desirable)

  •  Experience of managing volunteer programmes.

Hours

  • Part time job: 15 hours of commitment is required per month
  • Wages are dependent upon experience and will be discussed during the interview.

 

*As detailed in our Equality, Diversity and Inclusion Policy, this role is subject to occupational requirements on the basis of religion/belief and sex, in accordance with Equality Act 2010, Schedule 9.

How To Apply: Complete the application form by Thursday 6th June 2024.

Events Coordinator - North Branch

Department: Events

Responsible to: Branch Manager

Responsible for: Planning, organising, and managing all Solace UK events in the North (Manchester, Leeds, Bradford)

Purpose of role: To ensure events plans are implemented and executed effectively in line with Solace’s operational plans.

Key Responsibilities

  • Working with Branch Manager to devise yearly schedule of events.
  • Managing and delivering all events from inception to completion, inc. venues, activities, gifts, food etc.
  • Leading and driving forward event projects; working intuitively, proactively.
  • Effective contingency planning – mitigating risk and ensuring event success.
  • Adhering to Events Protocol and completing all relevant documentation, including Risk Assessment, Event Plan, speakers forms and agreements.
  • Managing and updating Events Workspace, Events Boards, all administrative tasks associated with workflows, including project timelines and checklists.
  • Liaising and working collaboratively with relevant departments to ensure smooth planning and running of events, including marketing, IT, volunteers, and fundraising.
  • Attending regular event update meetings with Branch Manager.
  • Managing and monitoring inventory of resources and supplies, including reviewing and replenishing as required.
  • Producing and managing event budgets.
  • Developing and updating portfolio of recommended/approved venues, suppliers, goods, and services.
  • Oversee planned events in person or through assigning volunteer event organiser and/or volunteer lead as required. Maintain monitoring and supervision of volunteer(s).
  • Liaising with volunteer department to source volunteers for events as required.
  • Lead on event volunteer recruitment drives and inductions.
  • Develop and implement M&E plan to review and improve quality, attendance, and impact of events.
  • Supervise the training and management of events volunteers on the ground.
  • Develop relationships with external partners and networks and ensure that any new networks are identified to maximise opportunities.
  • Schedule and lead post-event evaluation meetings.
  • Contribute to appropriate monitoring, documentation, and evaluation of projects through regular reports as required
  • Provide assistance to the support department through the planning and sending of event-related gifts, such as ‘Eid gift packs to beneficiaries.
  • Undertake other duties relevant to the role.

Requirements

  • A minimum of two years of experience in event management in an Islamic and / or charitable organisation.
  • Committed to delivering their work and performing with excellence.
  • Passionate about the mission of helping and empowering Muslim women.
  • Committed to the purpose of Solace and motivated to contribute towards the objectives of the organisation.
  • Able to lead and drive forward projects, working intuitively and proactively.
  • Able to communicate effectively in English: Verbally, in writing and electronically.
  • Strong analytical skills, proactive, and results oriented attitude with a desire to attain new goals each year.
  • Good organisational and time management skills with the ability to work under pressure and to meet deadlines.
  • Able to demonstrate professionalism and discernment when communicating and engaging with staff, stakeholders and service users.
  • Able to commit to the variable hours and traveling to and from event locations, especially during busy periods.
  • Able to produce written reports and budgets as required.
  • Knowledge of event planning/project management processes.
  • Ability to work independently as well as in a team and to work independently from home. This involves the absolute ability to work around the hours of the core members of staff at Solace.
  • Must be based in Manchester or surrounding areas.

Desirable

Knowledge of venues, suppliers, relevant events/what’s on in Manchester and surrounding areas.

Hours

  • Part time job: 30 hours of commitment is required per month
  • Wages are dependent upon experience and will be discussed during the interview.

Occupational Requirements

As detailed in our Equality, Diversity & Inclusion Policy, this role is subject to occupational requirements on the basis of sex and religion. The requirement is that of a Muslim female who clearly demonstrates a commitment to following all the normative Islamic practices which include but are not limited to morals, manners, etiquettes, dress and worship.

 

How To Apply: Complete the application form by Thursday 6th June 2024.

For enquiries and other career-related concerns, please contact info@solaceuk.org

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