The support worker was excellent. She was very helpful and polite. She came to my house when arranged and took me to the court and the medical centre as part of trying to sort out my problems. She even made sure I got back home safely by dropping me back. She did everything I asked from her and I couldn’t have asked for more. I got so much help and support to sort out the problems I had with my benefit. My life has changed for the better. I feel like I am not alone. The support worker ca... Read more

This is a combination of my reflections from my diary after I finished working with F and my recent reflections. I had very low expectations of Solace. I presumed that they would not want to work with me. When I met F for the first time I presumed that she wouldn't like me and I presumed that we wouldn't get on together at all. Happy to say that I was wrong about that! It took me a while to work out in my head the relationship that I had with F. I came to the conclusion that she was a co... Read more

My SW was very polite and tried her best to deal with me and speak to me whenever we were both available. The goal setting was really good because it made my mind focus. Beneficial service was definitely received. I found the goal setting really beneficial as it helped me keep perspective and gave me an aim to work towards. The support has helped me to understand why I lost a child and it brought me back to being stronger and closer to Allah. The main difference it has made in my life is t... Read more